Value by design

the long version

"The clinical microsystems model is the approach for quality improvement in health care, endorsed by the American Hospital Association and the Joint Commission on Accreditation of Healthcare Organizations. Written by three leading experts in clinical quality improvement--authors of the bestselling Quality by Design--The Clinical Improvement Guide combines theory and principles for assessing and improving front-line clinical units with field-tested and refined practical tools to form a comprehensive approach to clinical improvement, assessment, and measurement of processes, outcomes, and performance for all the settings in which health services are delivered."--Provided by publisher.