Leadership and management of volunteer programs

the long version

"Leadership and Management of Volunteer Programs describes the knowledge, skills, and abilities required of professional managers to effectively involve volunteers in the work of organizations." "Based on the Association for Volunteer Administration Certification Competencies, each chapter offers insight into a particular functional area within volunteer administration. Drawing from the best in modern management literature and using copious case studies from professional practice, Fisher and Cole provide thorough guidance on how to perform key tasks such as staffing, recruitment, motivation, program evaluation, and the management of relationships between paid and volunteer staff."--Jacket.