Stressing the system

the long version

...describes the private human services system in Boston, placing human services in the context of the state budget; attempts to answer questions about administrative and policy aspects of human services delivery; discusses the impact of the state's fiscal crisis on performance of agency operations, clients and caseloads; makes recommendations for dealing with decreased availability of public funds; includes statistics on state funding amounts, sources of agency revenues, staffing patterns at agencies, service delivery and caseload, number of clients served, number of persons on waiting lists, ethnic and racial characteristics of clients and number of referrals received and given; most figures are given for each type of service provided...