A guide to peer counseling

Peer counseling is the process by which an individual gives nonjudgmental, nondirective support to a peer who is experiencing a personal crisis. It is short-term, often done by telephone, and provided by a lay person rather than a professional therapist. Containing abundant demonstrative case examples, this book is designed to provide the skills necessary to counsel - from the initial needs assessment (for resources like food, shelter, medical care, physical protection, or unconditional support) through the conduct of a session (how to start and end one, identifying and reflecting clients' feelings, typical roadblocks, and confidentiality). It closes with special attention to handling crisis situations, like suicidal emergencies and counseling the dying.