Retaining valued employees

"This book briefly summarizes the current research in the area of employee turnover and provides guidelines to implement proven strategies for reducing it. This comprehensive text devotes separate chapters to reducing turnover among special groups, such as minorities and women, and to using employee surveys to predict, diagnose, and reduce turnover. In addition, two sample employee surveys are included in the appendix. Hands-on interventions are described and illustrated with cases drawn from companies that have been successful in retaining personnel. Human resource professionals, trainers, consultants, students, and researchers will find this to be a timely and valuable resource."--Jacket.