Quality, warranty, and preventive maintenance

Quality, Warranty and Preventive Maintenance examines the impact of product quality on warranty and maintenance costs and strategies, both from the perspectives of manufacturers and users. In addition, the theories of warranty and preventive maintenance are introduced and discussed. This book should be of interest to researchers in industry and academe, and to quality, warranty and maintenance professionals, specialists and managers with a technical background. It is suitable as a textbook to support graduate-level seminar courses in OR/MS, IE and business administration curricula.