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Capa de Managing quality in tourism

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Managing quality in tourism

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"Managing Quality in Tourism aims to assist both students and managers by providing an up-to-date account of quality management issues in the industry. The authors critically examine the practical realities of quality management and explore the challenges and associated difficulties …

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  • ● business & economics

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"Managing Quality in Tourism aims to assist both students and managers by providing an up-to-date account of quality management issues in the industry. The authors critically examine the practical realities of quality management and explore the challenges and associated difficulties with quality implementation within a service environment."--BOOK JACKET.

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""Managing Quality in Tourism aims to assist both students and managers by providing an up-to-date account of quality management issues in the industry. The authors critically examine the practical realities …"

— Margaret

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