Quality management for IT services
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"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
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"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
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""This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher."
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