The McGraw-Hill handbook of distance learning

the long version

"This comprehensive guide addresses the needs and concerns of HR and training managers who want to help their organizations implement distance learning programs but don't know where to start. The Handbook offers practical advice to help get your organization started in distance learning or improve your existing distance learning program. Topics covered include how to apply distance learning to new product and policy information, job skills training/retraining, advanced professional education, management development courses, and customer education."--BOOK JACKET.