Facilitator's Guide to Participatory Decision-Making

"The best book on collaboration ever written!" --Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better--much better. Completely revised and updated, the second edition is loaded with new tools and techniques. Two powerful new chapters on agenda design A full section devoted to reaching closure More than twice as many tools for handling difficult dynamics 70 brand-new pages and over 100 pages significantly improved