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Capa de Traveller's Friend

a novel ·

Traveller's Friend

por

When things go wrong on a holiday many people tend to let matters pass as they are often unsure about (or just don't know) their rights as a consumer. This hands-on guide offers examples of how to handle a problem …

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the long version

When things go wrong on a holiday many people tend to let matters pass as they are often unsure about (or just don't know) their rights as a consumer. This hands-on guide offers examples of how to handle a problem on the spot, sample letters, plus guidance on using industry mediation hearings.

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Margaret's verdict

"When things go wrong on a holiday many people tend to let matters pass as they are often unsure about (or just don't know) their rights as a consumer. This …"

— Margaret

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