Plunkett's outsourcing & offshoring industry almanac 2012

The data and areas of interest covered are intentionally broad, ranging from the various types of businesses involved in outsourcing, to the services and technologies that are changing outsourcing and offshoring, to an in-depth look at the major firms within the many segments that make up the outsourcing and offshoring industry. Our definition of the types of businesses involved in outsourcing and offshoring is applied in a liberal sense. Accordingly, this book includes companies and sectors that are not exclusively in the outsourcing or offshoring business. It includes coverage of companies involved in such diverse areas as third party logistics, call centers, life sciences, research and development, software development and contract manufacturing.