Facility management technology

The past few years have seen the emergence of a number of powerful new technologies specifically designed to help facility managers do their jobs. Unfortunately, a number of political, technical, and procedural impediments have resulted in the majority of computer-aided facility management (CAFM) systems ending up as "shelfware" sitting on the shelves of well-intentioned users. Written by two leading international experts in the field of applying information technology to facility management, this book provides facility managers with the detailed, hands-on guidance required for successfully supporting CAFM systems. Technical and procedural topics focused on within the book include strategic technology planning, cost/benefit analysis, CAFM system functionality, implementation planning, and technology trends.