Perspectives in Operations Management

the long version

This volume in honor of Elwood S. Buffa contains the work of prominent researchers in operations management. The collective work published in this volume represents the richness of the field and provides the reader with valuable insights into its important issues and problems. The book is organized in four sections. The first section deals with strategic issues in operations management, including continuous improvement, quality, services, supply chain management, and creating value through operations. The second section explores the interface of operations management with other functional areas such as engineering and marketing. The third section models some important planning problems that arise in the management of production and operations. Finally, the fourth section considers future directions for operations management.