Countering design exclusion

the long version

"This book aims to raise awareness of needs of the full range of users and provide an introduction to designing more inclusive products and services." "It is for: designers who want to know how to design more inclusively; design managers and commissioners, the help overcome many of the common misconceptions about inclusive design; consumers, to help identify what is likely to be easy to use; those who teach design to undergraduate or postgraduate students and for the students themselves; and researchers who want to identify the research that is necessary to help improve everyday products and services."--Jacket.