Successful supervision

the long version

Abstract: Designed to help section and department heads to more effectively manage their jobs and be better team leaders, the book can also be used as a textbook with other methods of supervisory training. Specific topics are: achieving results through people; removing frustration, monotony, and nervous tension; selecting staff; introducing the new employee; your responsibility for training; understanding complaints and grievances; introducing changes; reducing disciplinary problems; your responsibility for communication; supervisor's responsibility for safety; your shop steward and you; don't do it all yourself; the organization you work in; what you can do to improve work methods; cost reduction; some special aspects of supervision; planning and managing your time; using initiative when work is delegated to you; mamagement tool subjects; employee appraisals; and supervision in the office.