Taming intractable conflicts

the long version

"The authors of this volume argue that intractable conflicts are not impervious to effective mediation - if the mediator knows what to do and when to do it. Written from the mediator's point of view, Taming Intractable Conflicts lays out the steps involved in tackling the most stubborn of conflicts. It first puts mediation in a larger context, exploring why mediators choose or decline to become involved, what happens when they get involved for the wrong reasons, and the impact of the mediator's institutional and political environment. It then discusses best mediation tradecraft at different stages: at the beginning of the engagement, when the going gets very rough, during the settlement negotiations, and in the postsettlement implementation stage."--BOOK JACKET.