E-Mail Rules

the long version

"Does you organization have a practical system for handling everything that enters - and leaves - its computers? This book provides a complete toolkit for protecting your company's electronic capital. This indispensable guide shows you how to : use technology, policy and employee training to minimize the loss of data ; create company-wide retention rules for saving and disposing of messages ; be prepared in the event of an audit or legal action ; gain control of transmission and ensure a secure electronic environment ; and develop strategies for related technologies like instant messaging, LISTSERV, and online chat." - back cover.