Getting results

the long version

"Getting Results shows you how to become a results-oriented manager and create a workplace that brings out the best in people, while at the same time developing effective systems and processes that improve performance. The authors guide you through their five absolutes for high performance, the critical management practices based on the input of managers in their study that are necessary for fostering high performance and getting bottom-line results. Full of interactive exercises, self-assessments, and other practical tools, this step-by-step guide will teach you how to focus companywide efforts toward the desired results, create a positive working environment that encourages achievement, and practice continuous improvement that sustains and enhances operating results."--Jacket.