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Organizational learning from performance feedback
by
"This book is about how organizations react to performance feedback. It presents a theory of organizations learning from their experience by collecting performance measures, creating aspiration levels based on their own past performance or that of other organizations, and changing …
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the long version
"This book is about how organizations react to performance feedback. It presents a theory of organizations learning from their experience by collecting performance measures, creating aspiration levels based on their own past performance or that of other organizations, and changing organizational activities if the performance is lower than the aspiration level." --from the introduction.
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""This book is about how organizations react to performance feedback. It presents a theory of organizations learning from their experience by collecting performance measures, creating aspiration levels based on their …"
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