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Capa de Building great customer experiences

a novel ·

Building great customer experiences

por

"Many business books look at new companies and how they have become successful. This book bases itself in the reality in which most business people find themselves daily - working in companies which have been established for some time and …

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the long version

"Many business books look at new companies and how they have become successful. This book bases itself in the reality in which most business people find themselves daily - working in companies which have been established for some time and which are faced with legacy people, legacy processes, legacy systems, legacy channels and an existing culture. It focuses on how you can change an existing organisation in order to build and deliver great customer experiences."--Jacket.

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Margaret's verdict

""Many business books look at new companies and how they have become successful. This book bases itself in the reality in which most business people find themselves daily - working …"

— Margaret

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