Teletraffic

the long version

There are strong indications that information networks will be developed as an infrastructure to meet social demands, leading to the introduction of new technologies and systems. The main problems to be faced in this process are determining the optimum configuration and dimensions of the systems for providing a given service. This book contributes to the construction of optimum systems by discussing the application of teletraffic engineering. The teletraffic theory, which takes into account recent developments in operations research and queuing theory, now forms the basis for performance evaluation and dimensioning. The Book enables researchers, engineers and managers of the teletraffic and computer systems to put the latest theories into practice. The theory of the basic model is described in detail. Practical formulas are given for advanced models with references to further reading. Exercises and examples illustrate how the theories are applied to the actual systems.