The diversity directive

the long version

The Diversity Directive provides a proven step-by-step process for initiating or revitalizing your corporate diversity efforts. Robert Hayles and Armida Mendez Russell realize the growing need to specify the competencies necessary for diversity work, and they do so by describing various models and strategies and by explaining when to use them for maximum effectiveness. The Diversity Directive blends models, recommended actions and real world applications to help organizations develop tactical action plans. You'll learn valuable diversity lessons from leading edge companies such as American Express, Pillsbury, Honeywell and 3M.