Delivering Happiness

the long version

* Pay new employees $2000 to quit. * Make customer service the responsibility of the entire company, not just a department. * Focus on company culture as the #1 priority. * Apply research from the science of happiness to running a business. * Help employees grow both personally and professionally. * Seek to change the world. * Oh, and make money too.Sound crazy? It’s all standard operating procedure at Zappos, the online retailer that’s doing over $1 billion in gross merchandis